Privacy Policy
Effective: July 15, 2026
Company Identity
This Privacy Policy is provided by TSA Management Consulting LLC, a North Carolina limited liability company. Address: 640 N Church St, Charlotte, NC 28202-3157. Support email: support@tsasolutions.online. Support phone: (919) 745-8556.
Introduction
This Privacy Policy explains how we collect, use, and protect the information you provide when you contact us or use our website. By using our site, you agree to the practices described here.
Information We Collect
We collect information you voluntarily provide, including your name, business name, email address, phone number, website, business type, services of interest, consultation details, and any content you include in forms or communications. We may also collect proposal and agreement information, billing contact information, transaction information, basic non-identifying analytics, device and technical information, and cookie data about how our website is used.
Payment Information
Payments may be processed by third-party payment service providers. TSA Management Consulting LLC may receive transaction identifiers, payment status, billing contact information, card type, limited card details, refund information, and dispute-related information. Complete payment-card numbers are handled according to the payment provider's security systems and policies.
Purposes of Use
We use collected information to respond to inquiries, prepare proposals, deliver services, manage client relationships, process payments, issue invoices and refunds, prevent fraud, maintain security, comply with legal obligations, improve the website, resolve disputes, and maintain business records.
How We Use Your Information
We use your information to respond to inquiries, schedule and deliver consulting services, and improve our website. We do not sell your personal information to third parties.
Service Providers
We may share information with trusted third-party providers that assist in delivering our services, including email communication platforms, website analytics tools, and — when a client engages our agentic AI website agent implementation service — the client's authorized AI platform provider. These providers are contractually bound to protect your data and are prohibited from using it for their own purposes.
Contact Form Consent
By submitting a consultation request form, you authorize TSA Management Consulting LLC to use the information submitted to respond to your inquiry. Submission does not automatically enroll you in marketing communications.
Marketing Communications
We do not automatically enroll form submitters in marketing messages. If we send marketing communications, a separate opt-in mechanism and an unsubscribe method will be provided. You may opt out at any time.
Cookies and Tracking Technologies
We use essential cookies and similar technologies to operate our website and improve user experience. We do not use advertising or behavioral tracking cookies. You may disable cookies in your browser settings, though some site features may be affected as a result.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law. When information is no longer needed, it is securely deleted or anonymized.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. No method of transmission over the internet is completely secure, but we work to safeguard your data.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please contact us using the details below.
California Privacy Rights (CCPA)
If you are a California resident, you have the right under the California Consumer Privacy Act to request disclosure of the personal information we collect about you, request deletion of your data, and opt out of the sale of personal information. We do not sell personal information. To exercise any of these rights, contact us at support@tsasolutions.online.
International Data Transfers
Our services are operated from the United States. If you access our website from outside the U.S., your information may be transferred to and processed in the United States. By using our site, you consent to this transfer in accordance with applicable data protection laws.
Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at support@tsasolutions.online so we may delete it promptly.
Contact Us for Privacy Inquiries
If you have questions about this Privacy Policy or how your information is handled, please contact us at support@tsasolutions.online. We will respond to all verifiable requests within 30 days.
TSA Management Consulting LLC — support@tsasolutions.online